Just make sure you doube check the front versus back of the seat - this is important for setting the metal lift connector in place. Regardless, putting the chair together was quite easy. Instructions: As seems to be the new trend, they were mostly pictures without words. This is not a plush, rocking chair type of product, yet it is comfortable. I was able to use Lifelong brand casters, instead, which are purportedly safe for hardwood and marble floors. The casters are replaceable too, which is good. This makes it possible to lift the chair without fear of dropping casters. I appreciate that the casters stay in place (unlike the other chair I tested: the KK Toner Round Rolling Stool, whose wheels do not stay in place). A customer could leave the that cover off if they prefer, but I like it. Nevertheless, that there is a cover that raises and lowers like a telescope- to "hide" the post, is a nice added attribute. Regardless, it probably wouldn't be noticeable to most unless they get down on the floor and squeeze it. The one weak point in design, in my opinion, is the cover that fits over the raising post: it feels a bit flimsy. It has a buffed texture [not shiny or smooth - which to me is nice, because it makes it look and feel more solid and not cheap. The chair frame appears to be a firm plastic too, but not thin, so my initial thought is it will last. The base that holds the wheels may be a form of plastic, but it is dense and feels strong almost like metal. Many parts are sturdy metal, which is much better than plastic. So far, it is comfortable even for being over 200 lb and over 6 feet tall. The seat material is nice: feels firm but soft better than those seats with faux leather. Initial impressions: The chair is better quality than I expected.
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